2. GENERAL PROVISIONS

2.1. Maltavoip.com services. – you declare that you have read and accepted that the services made available by maltavoip.com are aggregate services, which also include services provided by third parties, and are not traditional telephone services and should not be used as a substitute for traditional telephony. There are essential differences between traditional telephone services and the services promoted on maltavoip.com, some of which, but perhaps not all, are described in the “Service Regulations” section.

2.2. No Warranty – Maltavoip.com has set a goal to provide the services with minimal disruption from third party providers. However, it cannot guarantee the constant provision of uninterrupted services, in terms of time and without other limits. Since the technology underlying the services provided works on the basis of Internet networks and public telephone lines, there is a possibility that power outages or Internet outages may occur that may lead to interruptions in the process of using the maltavoip.com Services, such as delays. and damage due to partial loss of the transferred data. Additionally, you understand that information transferred from publicly used switched telephone networks is not encrypted and can be overheard by law enforcement or other third-party organizations and individuals using public Internet networks. maltavoip.com assumes no responsibility for any interruptions.

2.3. Absence of control. – The user accepts that maltavoip.com does not have any information on information exchange facts with the use of the software used for the provision of services, nor on the information that is transferred and does not control this process. Full responsibility for the content of the information exchange lies with the person who is the source of the information transferred. As a result, you can become a recipient of information that is offensive, indecent or otherwise unwanted or harmful to children. Maltavoip.com assumes no responsibility for the content of any exchange of information made with the use of the services provided through its own brokerage.

2.4. Suspension and cancellation of services. – Maltavoip has the right, hereby, in order not to incur civil liability, to deny the provision of Services, limit or set limits on their use, suspend or interrupt them completely or partially.

2.5. Technical changes – Maltavoip.com and third-party suppliers may make changes to the technical aspects of the Services as a result of changes in consumer demand and the latest technological developments at their will and without informing them in advance.

3. USER LIABILITY

3.1. Use of Maltavoip.com aggregate services. – The user is obliged to use the Services in accordance with the “Service Terms” provided, the agreement for commercial users and the requirements of the corresponding legislation to which he is subject.

3.2. Information. – The user is obliged to provide reliable data and information to Maltavoip.com in time, necessary for the provision of the service.

3.3. Temporary break in rendering services. – If any data, required for the rendering of the Services, is not held by Maltavoip or not delivered on time or contrary to the provisions of this agreement and even in the event of a breach of the obligations of the agreement itself, Maltavoipcom has the right to stop the rendering of Temporary Services.

3.4. Legality of activities. – The user is obliged to use the aggregate services of maltavoip.com only for legitimate purposes. You therefore agree that you do not have the right (a) to intercept or track, stop the exchange of information or make changes if it is not part of this exchange; (b) disseminate mass commercial messages, prohibited by current legislation; (c) use your account or the services of zadarmamaltavoip.com in an unkind manner; (d) subject any other user to material that is offensive, indecent or otherwise unwanted or harmful to children and also (e) otherwise violate the Maltavoip.com service regulations.

3.5. Limitation of Liability. – The user has the obligation to indemnify Maltavoip.com from civil liability and to protect it from any claims and actions of third parties, judicial liquidation and expenses including, in addition to all, reasonable legal fees, to be borne by maltavoip.com such as consequence of the breaking of the service regulations, corresponding legislation and rights of third parties, and also as a consequence of an incorrect use of the maltavoip.com services.

4. LOGIN, PASSWORD, ACCOUNT

4.1. Login, password, account. – In order to use the Services, Maltavoip.com may provide an Account. The user is responsible, having adhered to the privacy policy, for the access and password. You are responsible for any action taken with the use of your login, password and account even if such actions were performed without your permission.

4.2. Notification and Limitation of Liability. – The user is immediately obliged in writing to inform Maltavoip.com about any unauthorized and / or fraudulent use of his login, password and account. Maltavoip.com assumes no responsibility for any damage resulting from the unauthorized and / or fraudulent use of your login and password and also from the unauthorized use of your account.

4.3. Change login and password. – Maltavoip.com reserves the right to change the login and password with the intent of providing services or preventing fraudulent use of the account.

4.4. Period of existence of SIP accounts. – Both direct and third party SIP accounts on Maltavoip.com cannot be restored after 360 days from the day you used the balance of your account on maltavoip.com to pay for products and services. After 360 days these SIP accounts are considered as lost and the ability to register new SIP accounts is provided.

5. ACCOUNT BALANCE

5.1. The credit balance. – The account balance on Maltavoip.com is created by depositing sums of money into the account with the help of electronic payment systems or other means of payment that may be offered by Maltavoip.com.

7. PAYMENTS AND RATES

7.1. Payments – Payments for selected services must all be made in advance.

7.2. Maltavoip.com reserves the right at any time to change the rates provided that it publishes a preliminary notification (15 (fifteen) days before the change, on the website www.maltavoip.com. The further use of the Services by the user after the launch of new tariffs constitutes a confirmation of the agreement with tariff changes.

7.3. Paid services are only provided with a positive balance and sufficient funds in your account.

8. PRIVACY POLICY

8.1. Non-disclosure of private information. – Maltavoip.com and its service providers try to keep your private information inviolable and the privacy of your personal data and your Internet traffic data. Sometimes, in case of need, both we and our suppliers reserve the right to provide personal data and traffic data to the competent authorities for the execution of further actions dictated by local legal regulations, for example listening to conversations after the request from the competent authorities. If you are opposed to the use of your data or its delivery in the terms described above, we ask you not to use our services.

8.2. Documents – In the cases provided for by law, Maltavoip.com has the right to request documents, consisting of your personal data, to carry out further checks on the identity of the contractor, confirmation of his place of residence (if required by applicable legislation). Such documents can also be: scanned copies of ID card, passport, scanned copies of rental and employment contracts, utility bills, a photo of you holding the ID, and more.

9. LIMITATION OF LIABILITY

9.1. Absence of liability for direct and indirect losses. – In all grades admissible by the corresponding legislation, Maltavoip.com and its third party suppliers do not accept any liability for any direct or indirect losses (including, among other things, loss as a result of loss of profit, release of private and other information, business interruptions or violation of privacy and in any case in relation to the use or inability to use the Services), even if Maltavoip.com has been informed of the possibility of such event of loss and even if the measures taken had no desired effect.

9.2. Special disclaimer of liability in connection with emergency calls. – The services provided by Maltavoip.com and its third party suppliers do not include emergency calls. Maltavoip.com assumes no responsibility for any loss or damage and any claims; and you hereby refuse, under applicable law, to make any actionable claim or reason for filing a lawsuit in connection with your use of the Services for the purpose of calling emergency service members. The user has the obligation to protect Maltavoip.com and its third-party suppliers from liability, pursuant to the provisions of the Service, and ensure its protection from any claims and claims for compensation for losses, damages, criminal penalties, charges , costs and expenses (including, among other matters, legal expenses) by you or by third parties in connection with services that it is impossible to provide.

9.3. Provide slackitude of the means to call the emergency. – The user notes and agrees that no local or national rule, regulation or statute does not establish the responsibilities of Maltavoip.com and its third party suppliers, on the provision of emergency call means. Furthermore, the user takes into consideration that the services provided by maltavoip.com are not intended for use as a substitute for traditional telephony.

9.4. Jurisdiction Limitations. – Since some of the prohibitions and limitations mentioned above have no legal effect, such prohibitions and limitations may not apply to you. In this case the civil liability is limited in all degrees, established by the applicable legislation.

10. FORCE MAJEURE CIRCUMSTANCES

10.1. Force majeure circumstances. – The user acknowledges and accepts that, in case of interruption of the supply of services Maltavoip.com and its third party suppliers, due to circumstances of force majeure, do not assume the responsibility of violating their obligations, established by related Service Provisions. Force majeure is any event that can occur regardless of the will of Maltavoip.com, including natural disasters, acts of civil disobedience or civil disorder, actions of war, state of emergency at national or local level, lack of energy. electricity, severe failures in the work of the Internet, floods, land flows and subsidence or severe climate patterns.

10.2. Consequences of Force Majeure Circumstances. . In case of circumstances of force majeure, maltavoip.com has the obligation, without delay, based on its availability, to inform the user. regarding alleged delays or delays in the execution of the obligations facing him. Maltavoip.com assumes no responsibility for the consequences of force majeure circumstances.

11. DURATION OF THE AGREEMENT AND TERMS OF ITS CANCELLATION

11.1. Duration. – The agreement comes into force when the user accepts the terms and conditions in the checkout operations and remains in force until its termination by one of the parties in accordance with the provision of the Service.

11.2. Termination of the Agreement by the User. – In case of inability to use the services made available by Maltavoip.com, due to our responsibility for more than 10 days, you have the right to terminate this agreement, provided that the termination is notified in advance by the contractor by e-mail within 15 calendar days until the expected date of termination of the Agreement.

11.3. Termination of the agreement by Maltavoip.com. – Without limitations on the means of judicial redress and payment of injuries, Maltavoip.com may limit, interrupt or cease the supply services and use of Maltavoip.com’s services and software also made available by third parties, prohibit the ” access to services, in consideration of the violation of the provisions on services, problems of force majeure, possible civil liability, violation of someone’s intellectual property right, involved in fraudulent, non-moral or illegal actions or with other similar reasons and without the right to challenge our measures by judicial means. Maltavoipcom carries out the cancellation of the provision of services, informing the user via the e-mail address he provided and (or) the termination of access to his account and services.

11.4. Effects of Termination of the Agreement. – In case of termination of the Treaty for any reason, the User loses all rights to use the Services and must stop any use of the Services.

11.5. Retention of the validity of the conditions. – Any condition of the agreement, the duration of which, due to its essence, cannot be limited by the duration of the Agreement itself, will remain valid after its expiry or its validity, including, among other matters, all your complaints , liability and guarantees of liability.

12. OTHER CONDITIONS

12.1. New changes to the service regulations. – Maltavoip.com reserves the right at any time to modify these service regulations by posting a modified service regulation on its website, which comes into force in 30 (thirty) days if you do not explicitly accept after checking the Service Regulations by clicking on «Register». The mere fact of having made use of the Services after the expiry of the period indicated above confirms the user’s acceptance of the terms and conditions of the revised agreement. If you refuse to accept the amended regulation, you have the right to close your account, by sending a written request to the company’s postal address or by email to the email address support@maltavoip.com

12.2. Changes to services. – Maltavoip.com reserves the right to periodically modify the Services, for example to ensure compliance with legal and legislative requirements, to identify new third-party suppliers. If you refuse to accept the modified Services, you have the right to close your account.

12.3. Partial invalidity. – If any condition or provision of a given document is rendered ineffective, unenforceable or devoid of legal effects (wholly or in particular circumstances), the other provisions of a given Service Regulation, however, must be considered as having full legal effect.

The user, in taking note and accepting this agreement, declares to be aware that Maltavoip.com is a service aggregator, managed by ARP Groul Ltd based in Malta and which is exclusively concerned with finding the best offer and / or Voip all inclusive solution for the user himself.

By accepting this agreement, the user delegates Maltavoip, com, to identify the relevant third-party supplier, authorizing it to manage any subcontracts or subcontracting in the name and on its own behalf.

For the provision of the services published on the maltavoip.com website, the user declares to be aware that the third-party suppliers chosen by Maltavoip.com are the following:

• Voip phone and hardware supplies – Amazon
• Voip number supply – IP Telecom Bulgaria LTD
• Cloud PBX switchboard service supply – IP Telecom Bulgaria LTD or Zetanetwork
• Provision of Hosting services – Maltahosting.biz
• Supply of logo and web design services – Maltabusiness.agency

12.4. Telephone number that is provided. The phone number that is provided, if there are enough funds on the balance can be automatically extended by the use of the phone number.

12.5. Insufficient Funds If there are insufficient funds in your account balance, the phone number will be blocked. If the funds are not restored within 7 days, the user will lose the number.

12.6. Restoring the blocked phone number. The reset of the blocked phone number is not carried out from the date of payment, but from the date of receipt of the funds.

12.7. Prohibition to periodically change the number. Temporary use of active telephone numbers (with regular replacement) is prohibited. In case, if the telephone numbers are used as temporary numbers and are changed regularly, Maltavoip.com has the right to stop providing the services due to a certain agreement without notification.

12.8. Incoming SMS on DID numbers. To avoid abuse, up to 500 free SMS messages per month are provided on 1 number.

12.9. External traffic routing. The routing of traffic from the telephone network to our voip provider’s network is prohibited, as is any other resale of services without agreement with the sales department. In the event of a breach, the account will be blocked and all outgoing calls will be recalculated based on the retail rates of the telephone networks.

General conditions of use of the service and Privacy

Access to the Site, the use of the services provided, the use of the data and information contained therein is subject to full compliance also with the conditions and terms indicated below, which are understood to be accepted without reservation with the vision and use. of the service.

The conditions govern the activation, operation and closure by Maltavoip.com on behalf of the customer / user, of the virtual switchboard service that is activated between our third-party suppliers:

ZNetworks, provider of the service hereinafter referred to as www.voicenow.it and the user hereinafter referred to as the “Final Customer”.
IP Telecom Bulgaria LTD provider of the service hereinafter referred to as www.zadarma.com and the user hereinafter referred to as the “Final Customer”.

The use of the Site and the services provided by it by any third party (operator, consumer, private user or institution) is subject to and tacitly conditional upon the prior acceptance of the Terms and Conditions of Use of the Service, set out here.

If the User does not intend to accept these Terms of Use of the Service, he is invited not to use it. Any illegitimate or non-compliant use of the service will be prosecuted in accordance with the law.

OPERATION OF THE SERVICE

The Virtual Switchboard Service works using VoIP technology (Voice over IP) and must be used with suitable equipment or software compatible with the “SIP” protocol and an Internet connection. In particular:

• the “VoiceNow” service DOES NOT PROVIDE VOIP GEOGRAPHIC NUMBERS, DOES NOT REPLACE THE TRADITIONAL TELEPHONE NETWORK IN ANY WAY AND DOES NOT ALLOW THE MAKING OF EMERGENCY PHONE CALLS. The Customer can receive and make calls via the traditional telephone network, only if a geographic VoIP number is associated whose owner is the Customer through a third party VoIP operator. The switchboard must be used in accordance with the telecommunications regulations in force. Any offense will be reported to the competent authorities and “VoiceNow” could disable the “Customer” account with consequent loss of credit.
• The “Zadarma” PBX switchboard service is granted for use only and exclusively in conjunction with the use of voip numbers recommended by Maltavoip.com. IT DOES NOT REPLACE THE TRADITIONAL TELEPHONE NETWORK IN ANY WAY AND DOES NOT ALLOW THE MAKING OF EMERGENCY PHONE CALLS. The Customer can receive and make calls via the traditional telephone network, only if a geographic VoIP number is associated whose owner is the Customer through a third party VoIP operator. The switchboard must be used in accordance with the telecommunications regulations in force. Any offense will be reported to the competent authorities and “Zadarma” could disable the “Customer” account with consequent loss of credit.

The “CUSTOMER” delegates to Maltavoip.com the correct management of the SIP accounts, the configuration of its virtual switchboard based on the service purchased and the information provided, it being understood that it will be solely responsible for any theft and / or cloning of the username and passwords that could generate fraud on telephone traffic. The customer undertakes, for the management of the services, based on the purchase, to make available a dedicated email box linked to the chosen service.

CHANGES

For the services indicated above, we reserve the right to change the characteristics and rates of the “Service” or some components of the same, informing the customer using the WEB channel or sending emails.

The “Customer” undertakes to agree in advance with Maltavoip.com any changes relating to its network that may have an impact – directly or indirectly – on the “Service”.

It is the responsibility of the “Customer” to notify Maltavoip.com of any changes in their identification data and in particular those necessary for billing.

FEES – BILLING – PAYMENTS

Invoices for the service will be issued exclusively in electronic format and delivered to the E-Mail address of the “Customer” who made the payment.

The payment of the invoices issued must be made for the full amount requested.

Any complaints relating to billing must in any case be communicated to maltavoip.com by email to the address “support@maltavoip.com”. Complaints relating to billing must be received within 15 days from the date of issue of the invoice.

DURATION – CANCELLATION

The account can be deleted voluntarily by the user by making a written request via email to support@maltavoip.com. In the event that a cancellation request is made, the residual credit will be lost and cannot be recovered in any way. With it, all data stored on that account will be lost and it will no longer be possible to recover them. If the user does not use the VoIP account for 180 days, it can be automatically canceled without prior notice and cannot be recovered in any way. With it, all residual credit will also be lost, which cannot be reused for any other account associated with the same person or third parties.

The contract between the “Customer” and Maltavoip.com is active until the “Customer” or “maltavoip.com” sends communication via Email. There are no penalties on the part of the “Customer”, who has the right to terminate the relationship at any time. Any remaining credit will not be refunded.

RESALE OF THE SERVICE

The resale of the service is authorized only in the event that there is a “Resale Agreement” between the parties and the “Customer” who in this case also assumes the role of “Partner”.

EXPRESS TERMINATION CLAUSE

Maltavoip.com may terminate this Agreement with immediate effect, in cases where: the “Customer” transfers the Agreement in whole or in part; the “Client” is subjected to executive proceedings, bankruptcy proceedings, receivership or other insolvency proceedings or becomes insolvent in any case; the “Customer” ceases his business and / or professional activity for any reason; the “Customer” uses equipment connected to the network without approval or authorization; the “Customer” has not paid the invoices and the “Customer” has made or allowed an improper use of the Services or otherwise contrary to the law.

LIMITATIONS OF LIABILITY

Maltavoip.com is not responsible if the account is used by unauthorized persons or by IP addresses not recognized by the “Customer”, it is not responsible in the event of identity theft or site access credentials, of its VoIP extensions , its own VoIP geographic numbers and any economic damage deriving from this.

Maltavoip.com will not be liable in any way towards the Customer, due to the unavailability of the Service, for damages such as, by way of example only, loss of opportunities and / or business, lost revenues, or other indirect damages deriving from failure operation of the Service.

Maltavoip.com will not be liable in any way for damages arising to the Customer or to third parties due to delays, suspension, interruption or malfunction of the Service that is attributable to the fact of the Customer or third parties or that is due to the malfunction, unsuitability or lack of homologation of the Terminal, or which in any case is due to unforeseeable circumstances or force majeure.

Maltavoip.com cannot be held responsible in any way for acts, omissions, behavior of organizations, companies, individuals, associations, institutions and other entities that through the Service, provide or use services or products.

Maltavoip.com will in no way be responsible for:

– direct and / or indirect damages, resulting to the Customer from the use of the Service;

– claims against the Customer by third parties, damages or losses caused by improper use of the Service, incorrect or, in any case, not in accordance with the instructions given by “Maltavoip.com”, by the Customer

Should any of the above points occur, any credit consumed cannot be refunded under any circumstances, nor “Maltavoip.com” will be required to compensate the “Customer”.

ELECTRONIC REGISTE

The Customer acknowledges and accepts the existence of the Log files (hereinafter “Log”), relating to the use of the service, generated and stored by third-party suppliers and “Maltavoip.com”. The content of the Log has the character of absolute confidentiality and can only be exhibited at the request of the competent Authorities. The format of the Logs will comply with the laws in force in Europe.

IMPROPER USE OF THE SERVICE

The “Customer” will not use, and will take every precaution so that third parties do not use the Service to make communications that cause damage or disturbance to telecommunications operators or users or that violate the laws and regulations in force or are contrary to public order. Therefore, by way of example, it will not make, nor will it allow others to make, the sending of unsolicited telephone calls that cause complaints from the users who receive them.

The “Customer” undertakes not to use the service to carry out illegal actions.

The “Customer” is responsible for the use of non-approved / authorized equipment as well as for any improper use of the Service and, in this case, “Maltavoip.com” may suspend the Service at any time and without notice if said use causes damage or disturbance to third parties or violates laws or regulations, without prejudice, in any case, to any further legal remedies.

CONFIDENTIALITY

“Maltavoip.com” and the “Customer” undertake, for the information that will be defined from time to time as “confidential” to use it exclusively to allow the exact fulfillment of this Agreement, disclose it to third parties only following prior written consent on the other hand, to ensure that third parties to whom it should be disclosed sign a specific confidentiality agreement in the terms of this article.

“Maltavoip.com” is not a provider of geographic numbers but manages them indirectly with the consent of the “Customer”. “Maltavoip.com” does not have the responsibility of the call log, the responsibility of the call logs remain in the possession of the telecommunication providers that provide the geographic number to the “Customer”.

APPLICABLE LAW AND JURISDICTION

This Agreement is governed by, and must be interpreted, in accordance with Maltese law. “Maltavoip.com” and the “Customer” agree, by mutual agreement, to devolve any dispute in the jurisdiction to the jurisdiction of the Court of Malta.

PRIVACY

Information on the processing of personal data pursuant to the DATA PROTECTION ACT

We inform you that:

1 – The personal data collected will be processed, pursuant to the aforementioned DATA PROTECTION ACT by automated archiving in our IT systems, for purposes related to the activities of the website www.maltavoip.com and the Services offered as well as for commercial purposes, promotional, and marketing and related to the services offered. Furthermore, the data will be collected and processed:

1.1 – to provide assistance in the use of the Services and, in general, for the management of the Services of the website www.voicenow.it;

1.2 – to send communications relating to the methods of use of the Services to which you have registered;

1.3 – to send commercial communications relating to new commercial initiatives relating to the Maltavoip.com service

1.4 – to process statistical and market studies and research only after data analysis on an aggregate and never individual basis;

1.5 – to carry out interactive commercial communications.

2 – The subsequent revocation of the consent to the processing referred to in the previous paragraph (1) will result in the cancellation of the request for registration to the services or the cancellation of the registration to the Services of the site www.maltavoip.com

3 – The provision of personal data is mandatory in order to use the various services provided by the website www.www.voicenow.it

Registration is subject to obtaining the data and accepting the “Terms and conditions”. We reserve the right to unsubscribe and stop providing the Services in the event that the data obtained prove to be untrue.

4 – The personal data that will be provided will be communicated exclusively to:

4.1 – associated or controlled companies belonging to our group;

4.2 – public or private entities for the fulfillment of obligations under the law.

5 – The legislation assigns some rights in relation to the processing of your personal data including:

5.1 – the right to obtain confirmation of the existence of personal data concerning you;

5.2 – the right to obtain the updating, rectification or integration of data as well as their cancellation, transformation into anonymous form or their block if processed in violation of the law;

5.3 – the right to oppose the processing, even if it complies with the aforementioned purposes, only for legitimate reasons;

5.4 – the right to object to the processing of data for the purpose of sending advertising material or for carrying out market research or commercial communications.

6 – The data controller Consorzio Euromed International Trade Malta. For any communication you can write to: “support@maltavoip.com”

Fundamental Clause. The use of the PBX switchboard service implies the unconditional acceptance of ALL these conditions of service, none excluded, in addition to the authorization to process data according to current legislation.

Information on the processing of personal data pursuant to DATA PROTECTION ACT

We inform you that:
1 – The personal data collected will be processed, by automated archiving in our IT systems, for purposes related to the activities of the website www.maltavoip.com and the Services offered as well as for commercial, promotional, and marketing and related purposes. to the services offered. Furthermore, the data will be collected and processed:
1.1 – to provide assistance in the use of the Services and, in general, for the management of the Services listed on the website www.maltavoip.com;
1.2 – to send communications relating to the methods of use of the Services to which you have registered;
1.3 – to send commercial communications relating to new commercial initiatives relating to the service;
1.4 – to process statistical and market studies and research only after data analysis on an aggregate and never individual basis;
1.5 – to carry out interactive commercial communications.

2 – The subsequent revocation of the consent to the processing referred to in the previous paragraph (1) will result in the cancellation of the request for registration to the services or the cancellation of the registration to the Services of the site www.mycentralino.com.

3 – The provision of personal data is mandatory in order to use the various services provided by the website www.maltavoip.com
Registration is subject to obtaining the data and accepting the “Terms and Conditions”. We reserve the right to unsubscribe and stop providing the Services in the event that the data obtained prove to be untrue.

4 – The personal data that will be provided will be communicated exclusively to:
4.1 – associated or controlled companies belonging to our group;
4.2 – public or private entities for the fulfillment of obligations under the law.

5 – The law gives the user some rights in relation to the processing of his personal data including:
5.1 – the right to obtain confirmation of the existence of personal data concerning you;
5.2 – the right to obtain the updating, rectification or integration of data as well as their cancellation, transformation into anonymous form or their block if processed in violation of the law;
5.3 – the right to oppose the processing, even if it complies with the aforementioned purposes, only for legitimate reasons;
5.4 – the right to object to the processing of data for the purpose of sending advertising material or for carrying out market research or commercial communications.

6 – Based on the service chosen, the data controller changes, and in particular:

• for voicenow.it services all the rights described are exercised with a request sent without formalities via email to the address GDPR@mycentralino.com to the Data Controller or Data Protection Officer (Ing. Tommaso Vitale – tommaso.vitale@znetworks.it) , to which appropriate feedback will be provided.
• for the zadarma.com telephone services, all the rights described are exercised by sending an informal request via email to the address privacy@zadarma.com to the Data Controller or to the Data Protection Officer Bulgaria Telecom Ltd.